Your Safety

Driver and ryder safety is InstaRyde's number one priority. Thanks to our secure community, and ongoing rating system we strive to keep the highest standards of safety possible. Each InstaRyde driver is screened for criminal offenses and driving accidents. This includes national and provincial databases and national sex offender registries.

InstaRyde "Official Driver" Requirements:

Insurance:

InstaRyde has implemented commercial automobile insurance that covers drivers that operate within the Greater Austin Service Area under the "Ridesharing" or "Transportation Network Company" ("TNC") model through InstaRyde's phone based application.

This coverage does not apply to drivers who are licensed livery or taxis. Livery drivers maintain separate commercial automobile insurance, where applicable, pursuant to local laws.

This policy is only applicable to drivers of InstaRyde USA, Inc and its affiliates within the State of Texas, United States.

The period 2 & 3, defined in the policy, covers the period of time from accepting a trip until the trip has ended and the rider(s) has exited the vehicle. The period 1 covers the period of time from logging on to the InstaRyde System as a driver within the app until accepting a trip.

Please note that this will not be applied to tickets or citations received by the driver. It is your responsibility to drive safely and as with any independent contractor position and InstaRyde cannot be held responsible for these fees.

Download Certificate of Insurance - Texas

Ratings:

InstaRyde drivers and users are required to rate each other after each ryde. It is your feedback that keeps our community safe, secure and efficient. Don’t forget to rate your ryde.

Users can sign-up to use InstaRyde by creating an account. All you need to do connect with your mobile number or through Facebook and input your payment information.

Rules of the Road:

  1. Treat everyone with the utmost respect and kindness.
  2. Food, beverages and smoking are not permitted in InstaRyde vehicles
  3. We have a strict zero tolerance policy for drivers driving under the influence of drugs or alcohol. If you suspect your driver is under the influence of any illegal substances, please report the driver to InstaRyde immediately.